Sunday, 13 November 2011

HOTEL IPTV – True Unified Communications for Hotels

HOSPITALITY IPTV – True Unified Communications for Hotels IPTV is the brand new buzz phrase within the hospitality sector and with excellent reason why because it opens up a complete new global of interactivity and never-ending probabilities, which in the end will increase visitor delight and if designed appropriately, increases resort income. However in line with Wowtel’s dealing with director, Pietro Casoar, (www.wowtel-dreamwise.com), the Dreamwise IP unified communications gadget may give a lot more than simply TV to resorts. In this newsletter we will discover a few essential parts that may dramatically get advantages resort operators via enforcing the Wowtel Dreamwise gadget. Lets check out one of the crucial key issues in regards to the present standard generation utilized in overwhelming majority of resorts nowadays. Conventional TV techniques (Hotel MATV) include 2 primary options: · A restricted choice of Live TV channels as a result of coaxial cable networks put in · NVOD or Near Video On Demand -œthe generation falls wanting offering any additional info and interactive products and services that may supply any actual get advantages to the visitor and resort mutually-. -œNVOD in itself is rather restricted and is greater than an inconvenience to visitors because it calls for them to look ahead to the film to start out, as opposed to instantly viewing the film as soon as the film acquire has been made-, says Mr. Casoar. Standard MATV Technology The vast majority of resorts recently use same old MATV techniques to supply TV to their visitors by means of RF (radio frequency) apparatus and cable referred to as -˜coaxial cable’ which used to be invented via Oliver Heaviside long ago in 1929. Although the cable is standard in such a lot resorts and is a legacy generation, it's applied to supply TV channels, NVOD films and a few promotional media. However in line with Mr. Casoar, -œMATV techniques fall wanting giving any actual interactivity or intensity to the resort’s communications community-. -œWhat the general public don’t recognize with present resort MATV techniques is that although the channels come from a virtual supply, in ninety nine% of instances the channels at the moment are transformed and broadcast in analogue, therefore a great deal decreasing image high quality, including likelihood of interference which more often than not leads to -˜snow’, therefore, among such a lot of different components, principally leading to a sub-same old carrier in comparison to nowadays’s top requirements. Whereas our Wowtel Dreamwise gadget works on complete virtual IP generation, unhealthy image high quality doesn’t exist in our techniques-, says Mr. Casoar. Conventional TV gadget shortcomings: · Channels are broadcast in Analogue and in same old definition · No High Definition Channels are conceivable the usage of analogue · Poor image high quality TV channels · Susceptibility to Interference · Lack of personalization for visitors · Limitation of the choice of TV channels presented · Incapacity to supply interactive options to visitors · No capability to supply interactive e-trade or advertising and marketing Why use IPTV over the present analogue Hotel MATV Systems? IPTV (Internet Protocol Television) is a gadget which Television Channels and Movie content material is transformed into information and transported via an IP community (a LAN) the usage of both the resort’s current same old copper phone cables therefore getting rid of the desire for re-cabling or with Fibre Optic or Category 6 cables in new resorts. The virtual information is then transported during the IP infrastructure, on to each and every room by means of an IP Set Top Box or IP Television Set and visitors can merely get entry to the TV channels and different content material the usage of a typical TV handheld remote control. For extra complicated utilization corresponding to writing files, emails and so forth… a wi-fi keyboard can be utilized.

What this implies is that not just can the resort now supply 1080p top definition Television and actual Video On Demand (VOD), however different applied sciences corresponding to IP Telephony, Internet and completely interactive promotional products and services can now be supplied to every visitor the usage of the similar unmarried I.P. community infrastructure therefore leading to diminished cabling and labour prices at the same time as considerably including worth to the resort’s communications gadget. What are the highlights that make Wowtel-Dreamwise IP System your best choice? · No obstacles at the choice of TV channels that may be supplied to visitors · Provide a complete native and world TV and radio channel line up · True Video On Demand (VOD) with complete Play/Pause/Rewind/Fast Forward features · On Demand unfastened film trailers to inspire film acquire · Additional native and world Radio Channels (Via satellite tv for pc and Internet) · Music On Demand (Inc. Music Video) with actually hundreds of song titles · Fully custom designed visitor interface and Middleware · Private messaging from entrance table to visitor · E-trade and in-area buying groceries from TV reveal · Targeted Direct advertising and marketing and Promotions · Full Interactive capacity · Personalization products and services · Online bookings by means of the TV reveal/handheld remote control · Real time climate experiences, flight knowledge and different knowledge products and services · Guests can view their invoice ahead of checkout · Full PMS integration for unmarried billing answers on visitor checkout What are any other products and services that may be introduced to the Wowtel-Dreamwise gadget? · Real time automatic IP Security and Monitoring · Hacker detection, Anti-Hacker reaction and visitor coverage · 24/7 Quality regulate · IP Telephony and VoIP Communications (together with Skype Connectivity) · IP CCTV Security Video Cameras (Including PTZ) · IP Public Address (for safety and temper introduction necessities) · IP Access Control · IP Intercom · Secure and Encrypted Remote Access · Business packages and Video Games What are the principle advantages for Hotels? · Additional and Increased Revenue Generation · Improved Customer Satisfaction · Immediate Customer Service Response · Interactive Advertising and Promotional Vehicles · Better Market and Hotel Performance Intelligence · Greatly Reduce Printing, Stationary and Operational prices About the Author: Andrew Spence is a resort expert communications marketing consultant and freelance journalist, with over 35 years enjoy offering sound recommendation to the worldwide hospitality / accommodation trade. About Wowtel Pietro Casoar is the Managing Director of Wowtel and an engineer, who has over sixteen years of worldwide enjoy within the RF and IT industries. He may be the writer of a number of technical papers and shows when it comes to RF and IP communications techniques. Mr. Casoar may be probably the most founders of Wowtel Pty Limited and the Wowtel-Dreamwise gadget, along side Mr. Vincent Fitzpatrick. Pietro’s linkedin profile: http://au.linkedin.com/pub/pietro-casoar/7/a hundred sixty five/a61 Wowtel are a producer and supplier of complete flip-key unified IP communications to resorts, hotels, mining villages, hospitals, retirement villages, serviced residences, ocean liners, housing estates, govt and such a lot leading initiatives. Wowtel function within the Asian, European and Oceania markets.

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